Shipping policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times are:
- Within Pakistan: 3–7 business days
- Remote Areas: 5–10 business days
Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout and displayed before you complete your purchase. Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (if applicable) to monitor your shipment status.
Delivery Issues
Please ensure that your shipping address and contact information are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by customers.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact our customer support team within 48 hours of receiving the package. We will work with the courier service to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: auradigitalmart@gmail.com
Phone: +92 3176613789