Return & Refund Policy

Last Updated: June 2026

At [Your Store Name], customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund under the following terms and conditions.

Returns

• Customers may request a return within 7 days of receiving their order.
• Items must be unused, unworn, and in their original packaging with all tags and accessories included.
• Proof of purchase or order number is required for all return requests.

Non-Returnable Items

The following items are not eligible for return or refund:

• Used or damaged products (unless received damaged)
• Opened beauty, cosmetic, or personal care products
• Clearance, sale, or promotional items
• Gift cards and digital products

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery.
• Provide clear photos of the item and packaging.
• After verification, we will offer a replacement, exchange, or full refund at no additional cost.

Refunds

• Once the returned item is received and inspected, we will notify you of the refund status.
• Approved refunds will be processed within 5–10 business days.
• Refunds will be issued through the original payment method whenever possible.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
• Shipping fees are non-refundable unless the return is due to our error.

Order Cancellations

• Orders may be canceled before they are shipped.
• Once an order has been dispatched, it cannot be canceled and must follow the return process.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: auradigitalmart@gamil.com
Phone/WhatsApp: +92 3176613789

Thank you for shopping with [ElliteDripCo]. We appreciate your trust and support.